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Dermatologists, wellness experts, and beauty brands doing online consultations

Welcome to the brave new world of online consultations for skincarewellness and beauty. At one point, a Whatsapp call or a DM to your nearest dermatologist seemed informal and far-fetched. Now, it’s the norm, and we are not complaining. At a time like this, the fact that these places have opened up to give us some respite is a big deal. Gearing up for future lockdown guidelines, beauty brands and dermatologists have been offering online consultations. It’s also a way of keeping their audiences and customers engaged through regular appointments.

Here’s the perk: You get to talk to the brand expert or dermatologist for much less and get a solution to your issues while maintaining social distancing. There are many ways to get in touch now – Whatsapp, Zoom calls, face time, on the mail, or even a DM. You can ask as many questions and show the affected area with good lighting to get an accurate diagnosis. The only drawback? You may have to be more articulate about your problem. Here is a list of dermatologists and beauty brands that are doing online consultations.

Forest Essentials

A local wellness label, Forest Essentials, has taken a digital step towards online consultations. They provide expert tips on Ayurveda and beauty through Ayurveda doctors based on one’s dosha. If you are either of the three dosas – Vata (space & air), Pitta (fire & water), and Kapha (Water & Earth), this consultation with the doctors will help you learn about your skin types. It also helps with recommendations for one’s diet, lifestyle, and products. The user can access this on the website by clicking on the interactive chat option, and initiate the consultation by requesting Forest Essentials Ayurveda doctors. Contact them anytime between 10:00 am to 7:00 pm on Tuesdays and Thursdays on the Forest Essentials website.

Chiva Som Resorts


Asia’s biggest wellness resort, Chiva-Som, Hua Hin, has recently launched Online Wellness Services to help us stay emotionally and physically balanced in these times. Known for their certified holistic therapies, and transformative and personalised wellness practices, their online service brings together the individual and wellness advisors, practitioners, and experts in one place. 

Their teletherapy service includes consultations, physical training, and health-giving activities, all of which will be guided one-on-one via live video chat. Chiva-Som’s wellness online services are available until May 31, 2020. Consultation and Treatment Hour is daily starting from 9:00 am– 6:00 pm. You are required to make a reservation 24 hours in advance, so you book yourself a session for private counselling. For more information or to reserve a session, email h-wreception@chivasom.com, or visit www.chivasom.com/online-wellness-services or call +66 32 536 536. The Online Wellness Treatment Menu can also be found on Chiva-Som online.

Dr. Geetika Mittal’s Issac Luxe

Dr Geetika Drip Bar

Dr Geetika Mittal Gupta, a celebrity dermatologist, at Issac Luxe is now open to online consultations between 11:30 am – 1:00 pm all week. All you need to do is to call her at +91 98703 85606 for a follow-up or a new consult. Through her one-on-one session or a zoom call, the doctor and her staff will take care of your needs. The team of experts online get on video chat to address any concerns related to acne, hair fall, rashes, rest assured you are in good hands. And if you are addicted to skincare products that are currently available at Issac Luxe, you can order them. It’s as simple as that.

Kaya Clinic

A well-known skincare label and clinic, Kaya Clinic, has initiated a PAN India outreach through daily video consultation, which will assist in dermatology-approved skincare, haircare, and any stress-related allergy measures at home. You can call on the Kaya toll-free number – 1800-209-5292 and get access to expert dermatologists across the country according to your needs. A personalised session will help if you have problems with Acne/Acne-scar Reduction, Brightening, Pigmentation, Anti-Aging, Laser Hair Reduction, etc. You will also get personalised solutions from their roster of 140 expert dermatologists. Visit the website to know more.

Dr Kiran Lohia at Isyaderm

Delhi’s favourite dermatologist, Dr Kiran, knows how to keep it simple and easy. One can book her online consultations through email (info@isyaderm.com) and call (+91 96673 77709). After making an appointment, you need to send in a high-resolution photo from 2-3 angles of concerned areas, and fill a google form with all relevant history – medical, current medicines, and products etc.

Once all the formalities are done, they will organise a zoom consultation to evaluate the skin. After looking at relevant information and causes, a prescription is given with a follow-up date. If you need any products, the team also helps in shipping the products you need. If you are a new consultation, you get a free nutritional and diet evaluation, alongside your usual appointment. Now, that’s a plus.

Dr Jamuna Pai’s SkinLab 

“During this unprecedented time, where even the doctors are under lockdown, it is only fair to be available to the people virtually, if not in person. Instead of people trying to google their symptoms and self-medicating, a much safer way is to have virtual access to the doctor, discuss the concern, share details, show it on camera, and then take the required medication,” advises Dr Jamuna Pai, Mumbai’s leading dermatologist. The celebrity dermatologist and her team now look at virtual video consults to make sure your skin needs are met. One needs to go to this site to register or call +91 98331 33130. 

Dr Harshna Bijlani of Ageless Clinic

Another popular skincare clinic in Mumbai, Dr Harshna Bijlani’s Ageless Clinic is very popular among celebrities and models alike. Given the current situation in Mumbai, the clinic is open for video consultations with Dr Harshna and her team. There are also limited slots for collecting products, which you may be running out of. For a consultation, one can Whatsapp or call the number: +91 99208 20176‬ to book your appointment or product collection slot. These can be done through the clinic’s website. 

Dr. Niketa Sonavane 

This Mumbai-based cosmetic dermatologist is known for anti-aging treatments, acne treatments, dark circles, pigmentation, botox and derma fillers and is based out of Andheri West, Lokhandwala. Quite popular on Instagram, she is a celebrity dermat who has been in the news for her advice on skin-related issues and modern treatments available in the city. Niketa is now taking online consultations at these numbers: 9930993600 and 9930992400. There is quite a rigorous process that one has to go through for an online consultation and you can start here.

Dr.Rickson Pereira 

Bandra’s most popular dermatologist, Dr.Rickson Pereira is an expert in skin, hair, lasers, botox and fillers. He owns the Dermatherapie Clinic in Bandra west and is known to give great advice on healthy skin while showcasing real cases on his Instagram handle. His innovative treatments and modern approach is much appreciated and now, the kind doctor is available for online consultations. Consultations will be done between 2 to 5pm, Mondays to Fridays. For emergencies, consultation can be done in person at the clinic. Though one must opt for video consultation if you have a fever, you are not feeling good and you are in quarantine for Covid. Here’s how you follow the process on Whatsapp.


Latha Sunadh
Deputy Editor
When she's not trying on a new serum, researching on yet another classic fragrance and sharing lip balms with her 5-year old daughter, Latha Sunadh keeps it reined in with a nice song and a good book. Special skills include obsessing over handmade, home-made and handcrafted luxuries.